Post Tagged with: "customer service skills"
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6 Tips to Properly Answering the Telephone
Having basic phone skills such as answering the phone in a professional manner and greeting the customer is important, but knowing how to speak properly, listen to your customers, express […]
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8 Steps to Deal with Tricky Customer Calls
Reprinted with permission of Matt Jones of Search Laboratory on behalf on TollFreeForwarding.com If you’ve ever worked in a customer facing role, you’ll know it’s not all plain sailing. No matter […]
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How to Create a Resume in Word using Tables
Using Tables in your Document Tables are a convenient way to display data in a columnar format and can also be used for a variety of projects including creating flyers, […]
