What do I need to take a Course on Officeskills.org?

• You will need Microsoft 365 depending on which generation of software you need to learn. 30 Day Free Trials of the latest version are available at the following link: Microsoft Office Free Trials. Please note: This may not be long enough to complete your course. You will also need a computer with access to the Internet.

How does an online class differ from the traditional classroom environment?

Taking an online course takes time, commitment and discipline to complete all the required work to pass the course. If a student is good at managing their time and enjoy a degree of flexibility, they will do very well in the online classroom environment..

Students in online classes work at their own speed and can review presentations and videos as often as needed and post discussions and questions in the class forums to interact with their instructor and other students.

When does a class start and end?

The class starts for you when you pay the course fee and the instructor registers you in the course. Courses are self-paced and everyone works according to their own timetable. The office skills collaborative online classroom will be open and accessible once you’re enrolled, 24 hours a day–every day of the week for up to six months. The class ends when you complete all the coursework and the instructor graduates you from the course, or when your subscription expires (after 6 months).

What is your refund policy?

Should you decide after enrolling in the course that online learning is not for you, please note the following refund policy that Officeskills.org enforces for all our online courses:

• Within 7 Days of Class Enrollment: Class fees are only refundable or transferable during the first week of class. There is a processing fee of ten dollars ($10.00) for each refund request. You can also transfer to another course of equal or lesser value. Refunds or transfers are not granted automatically. You need to send your request to Dawn (dbieser@officeskills.org) with a satisfactory explanation about requesting a refund. If approved, the course fee may be refunded to the member via PayPal, provided that less than 20% of the course content has been accessed by the learner. You will then get a confirmation email from us.
• After 7 days from the initial enrollment, all course fees are non-refundable. 

Do you have an instructor available to answer questions?

Yes. All our courses are either instructor led or self-paced (anytime, anywhere) but an instructor is available to answer questions and grade your assignments. Most of our current courses offerings have an open entry/open exit policy which means that a student may enter or leave the course at any time. Each course is designed to take 6 to 8 weeks although you have up to 6 months from the date of enrollment to complete the course. With our anytime, anywhere policy, you can complete the assignments at a time and place that is convenient for you.. Students complete the weekly assignments under the guidance of an instructor. The instructor will monitor all question and answer forums to answer questions as well as monitor your performance and participation in the course.

Is a textbook required?

No, all course material is included in the course. Depending on which course you take, an e-book may be provided. Refer to the Course Syllabus for any required books for the course.

How long do I have to complete a course?

Most of our current courses offerings have an open entry/open exit policy which means that a student may enter or leave the course at any time. Each course is designed to take 6-8 weeks although you have up to 6 months from the date of enrollment to complete the course. With our anytime, anywhere policy, you can complete the assignments at a time and place that is convenient for you.. It is recommended that you set aside about 3 hours per lesson for reading the assigned chapter in the book, viewing the hands-on videos and presentations and completing the assignment. With our anytime, anywhere policy, you can complete the assignments at a time and place that is convenient for you.

How do I register for a course?

All of our online courses are currently hosted in the Office Skills Collaborative Online Classroom. You will be asked to pay for the course via PayPal.  Once you have paid for your course, you will receive an email from your instructor providing you with the Course URL and login credentials for the course. You should be able to sign on and get access to the course any time after you receive the email with the enrollment details. Course content and assignments will be posted the first day the class begins.

Once you get access to the course, spend some time familiarizing yourself with the layout of the online Classroom (Lessons, Discussion Forums, etc). The instructor may ask you to introduce yourself in the Introductions Discussion forum and review the Syllabus and requirements to make sure you have all the necessary books and software to participate in the course.

Most communication will be done through the discussion forums.  You can post questions about the lessons, practice exercises or the assignment to the forum.  The instructor regularly checks the forum through-out the day and other students may respond to your questions from their own experiences.

Will I Receive a Certificate?

Certificates of completion are awarded upon successful completion of all the course material, assignments and quizzes.

Do your courses qualify as Continuing Education Units (CEU’s) or College Credit. 

No, not at this time.  All courses on Officskills.org are for professional development only and do not transfer as Continuing Education Units (CEU’s) or College Credit.