Phone Skills

• November 8, 2022 / Phone Skills

  How to Improve your Telephone Etiquette Skills

  Officeskills.org offers a professional telephone etiquette e-learning course that teaches students the importance of telephone etiquette and the role it plays in creating a favorable impression on customers. Students learn […]

   
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• February 22, 2022 / Phone Skills

  10 Telephone Tips to Make your Customers Happy

  Telephone Etiquette Tips to Make your Customers Happy? The customer who contacts your company is going to base his perception of your company, products and services on the attention he […]

   
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• April 22, 2021 / Customer Service, Phone Skills

  Ending the Call Professionally

  Many people do a wonderful job of managing the customer call but don’t know how to end the call professionally.  Did you know that ending the call is just as […]

   
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• October 15, 2019 / Phone Skills

  New Professional Telephone Etiquette E-Learning Course

  This e-learning course teaches students the importance of telephone etiquette and the role it plays in creating a favorable impression on customers. Students learn the most basic, but most important […]

   
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• April 11, 2019

  Telephone Etiquette Tips