Phone Skills
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9 Tips to Improve your Active Listening Skills
Why Should You Listen? Having good active listening skills is one of the most important soft skills that you can possess in business as companies love to hire employees who […]
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6 Tips to Properly Answering the Telephone
Having the basic phone skills such as answering the telephone in a professional manner and greeting the customer is important, but knowing how to speak, listen to your customers, express empathy […]
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10 Phone Etiquette Tips to Make your Customers Happy
Customer Service Phone Etiquette The customer who contacts your company is going to base his perception of your company, products and services on the attention he gets from speaking with […]
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How to Improve your Telephone Etiquette Skills
Officeskills.org offers a professional telephone etiquette e-learning course that teaches students the importance of telephone etiquette and the role it plays in creating a favorable impression on customers. Students learn […]
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Popular Tutorials
How to Create a Resume in Word using Tables
Using Tables in your Document Tables are a convenient way to display data in a columnar format and can also be used for a variety of projects including creating flyers, […]
