Customer Service
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9 Tips to Improve your Active Listening Skills
Why Should You Listen? Having good active listening skills is one of the most important soft skills that you can possess in business as companies love to hire employees who […]
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6 Tips to Properly Answering the Telephone
Having the basic phone skills such as answering the telephone in a professional manner and greeting the customer is important, but knowing how to speak, listen to your customers, express empathy […]
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How Customer Service Skills Can Help You Move Up in a Company
Customer service skills are vital in today’s competitive business environment. Decision makers in your company know that consumers value customer service and that 68% of consumers will pay more for […]
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Telephone Etiquette & Customer Service Skills – 6 Skills you Can Learn Today!
Help empower yourself with the phone etiquette skills you need to be successful in todays workplace by taking the Telephone Etiquette and Customer Service Skills course offered on officeskills.org. . This telephone etiquette […]
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Popular Tutorials
How to Create a Resume in Word using Tables
Using Tables in your Document Tables are a convenient way to display data in a columnar format and can also be used for a variety of projects including creating flyers, […]
