Customer Service
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How Customer Service Skills Can Help You Move Up in a Company
Customer service skills are vital in today’s competitive business environment. Decision makers in your company know that consumers value customer service and that 68% of consumers will pay more for […]
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Telephone Etiquette & Customer Service Skills – 6 Skills you Can Learn Today!
Help empower yourself with the phone etiquette skills you need to be successful in todays workplace by taking the Telephone Etiquette and Customer Service Skills course offered on officeskills.org. . This telephone etiquette […]
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Essential Customer Service Skills for Call Center Agents
Customer service plays a significant role in how successful a company is in the current consumer market. For companies partnering with a call center, the quality of service they deliver […]
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Ending the Call Professionally
Many people do a wonderful job of managing the customer call but don’t know how to end the call professionally. Did you know that ending the call is just as […]
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