Customer Service

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  January 12, 2023 / Blog, Customer Service

  How Customer Service Skills Can Help You Move Up in a Company

  Customer service skills are vital in today’s competitive business environment. Decision makers in your company know that consumers value customer service and that 68% of consumers will pay more for […]

   
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• October 25, 2021 / Customer Service, Office Skills

  Telephone Etiquette & Customer Service Skills – 6 Skills you Can Learn Today!

  Help empower yourself with the phone etiquette skills you need to be successful in todays workplace by taking the Telephone Etiquette and Customer Service Skills course offered on officeskills.org.  . This telephone etiquette […]

   
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• July 20, 2021 / Customer Service

  Essential Customer Service Skills for Call Center Agents

  Customer service plays a significant role in how successful a company is in the current consumer market. For companies partnering with a call center, the quality of service they deliver […]

   
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• April 22, 2021 / Customer Service, Phone Skills

  Ending the Call Professionally

  Many people do a wonderful job of managing the customer call but don’t know how to end the call professionally.  Did you know that ending the call is just as […]

   
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• November 19, 2020

  5 Simple Tips On Building Customer Trust And Loyalty