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Archive for April, 2021

  • How is your Work Ethic?

    One of the most valuable soft skills you can develop is how to exhibit a strong work ethic.  Having a positive attitude and a strong work ethic both go hand in […]

  • Ending the Call Professionally

    Many people do a wonderful job of managing the customer call but don’t know how to end the call professionally.  Did you know that ending the call is just as […]


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